Refund policy

 

We strive to accurately portray our products' quality, colors and condition, and we encourage buyers to make inquiries for additional photos and information before shipping. However, if you are not happy with your purchase, or if it arrives damaged, please let us know immediately. 

If the purchase doesn’t work out, we’re happy to offer you a store credit for the amount purchased. Please ensure the product is unused and in its original packaging, if appropriate. To process your exchange or refund, please include your order number and email us at support@bahnstudios.com within 14 days of receipt of your order. Please note that all shipping charges are non-refundable. Buyer is responsible for all return shipping costs and ensuring that the package is traceable. We reserve the right to deny a returned item should it no longer appear salable or does not meet our return standards.

All sale and clearance items are final sale. No price adjustments on previous purchases.

Custom orders are final sale.